Privacy Policy

Sogani Jewels is committed to ensuring the protection of your privacy. This privacy policy states the manner of use of any personal information that we collect about you as well as the procedures we employ to protect your privacy. This policy is liable to be updated from time to time. It is advised to read it each time you use the website to ensure that you comply with its terms.


We collect certain details and information about you such as your name, postal address and email address when you register to use our website, place an order online, or visit our showroom.

We require your credit card details – card number and expiry date – to process an online order. We might also require other security details as and when the credit card processor may require them. The procedure always takes place under safe and secure conditions. Note that we do not retain your credit card information after you use them to fulfil an online order.

We collect certain information to:

  • process and fulfil your orders and any returns;
  • register and manage your account;
  • contact you with information related to your account;
  • process and administer any competitions or promotions you may participate in;
  • where you have consented to be contacted for such purposes, we use the information to provide you with information regarding products and services which we think may be of interest to you;
  • Learn about your shopping preferences and tailor as well as personalise offers and promotions;
  • Notify you of any changes to our service

We may use the aggregate information and statistics for monitoring the website usage by you or for research and analysis purposes. This information is collected to help us in the process of developing the website and our services. These figures/ statistics do not include information that can potentially be used to identify any individual.

You are free to opt-out of receiving marketing and communications from Sogani Jewels when you register or any time later. You can send us an email to [email address] with ‘unsubscribe’ as the subject line to stop receiving any marketing communications from us in the future.


A small data file that is placed on your computer’s hard drive is called cookies when you visit a website. Our site uses these cookies to track how often users visit our website, the contents in the shopping cart and previous purchase history to enable us to deliver content that suits your interests. With many of the browsers set to accept cookies automatically, you can choose to alter the setting and prevent the automatic acceptance of cookies. If you decline to receive cookies, you may still be able to use most of the features on our website.


All the data we collect, store and use is governed by the laws of the Data Protection Act 1998. This Act provides the users with the right to access the information we hold about you. In case you would like to have a copy of all or some of your personal information, write to us at [email address].


In the event of a sale, transfer, reorganization or other disposals of Sogani Jewels, in whole or in part, your gathered details may form the part of the transferred business assets. And, they may be shared with our advisors and any prospective purchasers and their advisors.


You warrant that the personal information is true, accurate, current and complete in all respects, which you are required to provide when you register with us.

In the event of a change in any of the information provided by you, please email your new details to [email address]. For example, if you change your email address or name, or if you wish to cancel your registration, you can send us an email.


The data collected from you by Sogani Jewels can be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). The data can/ may also be processed by staff that is operating outside the EEA who work for us or one of our suppliers. Such staff can be engaged in, along with other things, fulfilling your order, processing your payment details and providing you with support services. By providing your data, you agree to this transfer, storing or processing of your data by us. Sogani Jewels will take all the reasonable steps required to ensure that your data is treated and handled securely as well as according to this Privacy Policy.

We store all the information you provide to us in secure servers. All the payments made on the website are encrypted. In instances where we have given you or you choose a password – enabling you to access certain parts of our site – you are responsible for keeping this password confidential. Never share your password with anyone.

Despite doing our best to protect your data and information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. This is because the transmission of information via the internet is not completely secure. Upon receiving your information, we use strict procedures as well as security features to prevent unauthorised access.


By visiting our website, you accept and consent to the practices stated in this Privacy Policy and the Terms and Conditions. In case of any changes in the privacy policy, we will post the changes on this page and may place notices on other pages of the website to make you aware of the information we collect and how we use it.


We welcome your views about our website and our Privacy Policy. You can contact us with any queries or comments by sending an email to [email address].